Christchurch Earthquake Update & Enquiry

Update on The Christchurch operation – Orders and Deliveries for the South Island

As of today the Christchurch branch is now fully functional from a secondary site at
Forman Building Systems: Unit 9 / 24 Disraeli St, Addington, Christchurch.
Contact phone numbers are; Phone: 03 379 9329 and Fax: 03 365 6118

Whilst changes have occurred in the relocation of the warehouse and product recovery over the past month; the servicing of the South Island was covered from both the Dunedin and Wellington FBS branches, which post today will revert back to our traditional Christchurch and Dunedin branches

• Calls to our toll free 0800 454000 number for Christchurch will reach the Christchurch warehouse.

We thank you for your cooperation and understanding through this difficult period and are pleased to be able to place a degree of “normality” back to our standard operations and South Island distribution offer.

Thursday 24th Feb 2011

Update on The Christchurch operation – Orders and Deliveries for the South Island

After an engineer’s report on our warehouse in Christchurch we wish to advise our valued customers that the warehouse will not be operation and will remain closed for an indefinite period. Early next week, commencing the 28th of February; we will be looking at alternative sites for our Christchurch warehouse.

Supply status until further notice is;

• All customers and projects that are located geographically “below” Christchurch and including The West Coast will be serviced from our Dunedin Office.
• All customers and projects located geographically “above” Christchurch but excluding the West Coast will be serviced from our Wellington branch.
• Christchurch customers requiring orders can contact Forman Building Systems on;
  

  Wellington Branch	phone: 04 5762006	fax: 04 5683413
  Dunedin Branch	phone: 03 4741800	fax: 03 4741600

• All 0800 45400 numbers are being diverted to the Dunedin warehouse

• North Island order’s remain unchanged

We thank you for your cooperation and understanding through this difficult period and will continue to keep you informed with any new circumstances to the Christchurch area.

Thursday 24th Feb 2011

Forman Commercial Interiors has re-opened!

They are in temporary premises at: 238 Baileys Rd Ohoka RD2 Kaiapoi 7692
The manager Paul Collings has staff on some sites this morning, so that is great news. We have despatched new stocks of Ceiling Products from Dunedin – some arriving last night.

For all assistance; Phone: 03 379 3929. Fax: 03 379 3931; Mobile: Paul Collings - 027 4756347 and Shane Wildermoth - 027 4574947. Submissions on the enquiry form below will make it to the team too.

Date 23 February 2011

Update on The Christchurch operation – Orders and deliveries for the South Island

The recent earthquake in Christchurch has resulted in the closure of our Christchurch distribution warehouse. All staff and families are “safe and unharmed” however some have had their homes and lives placed into turmoil. The Forman group is working to support them as we endeavour to mobilise other branches across New Zealand to ensure we can assist customers in provinces and cities outside of the Christchurch area.

As a result there will be some disruption to South Island deliveries. It is unlikely that orders placed this week will be delivered by the end of this week.

Our current plan is to service the “South Island” from both the Dunedin and Wellington branches. At present all Christchurch phones, faxes and emails are being diverted to Auckland whilst we arrange suitable logistics options for the temporary solution.

Please continue to place your orders in the normal way. We apologise for any inconvenience this may cause you and your customer, and we appreciate your understanding through this difficult period.

We will look to inform you prior to the end of this week; on the “next steps” and the delivery expectations that this situation has created for us all. If you have any queries in regards to this letter please contact the Dunedin Office; Ian Day on 03 474 1800 or 0800 45 4000.